Customer Service
Free shipping on All Orders. No Minimum Purchase
+8615757759002
jiaerweillc@jevmall.com
Free Shipping Over $120*
Whether you are an individual buyer or a business client, we offer a convenient purchasing process and reliable logistics services to ensure your orders are safely and quickly delivered across Pakistan.
Choose the purchasing method that best suits your needs and order volume; we will provide corresponding support services.
Suitable for individual consumers or small to medium bulk orders, with a simple and convenient process supporting multiple payment methods, including PayPal and credit cards.
Suitable for business clients or large bulk orders, offering customized services and supporting TT wire transfer payments with better prices and exclusive support.
Select your desired products online, add them to your cart, complete the payment, and we will ship your order as soon as possible.
Browse our website and select the products you need, add them to your cart, and modify or remove items as needed.
Tips:
Enter your shipping address and contact information, choose a payment method, and complete the payment process. We support multiple options, including PayPal and credit cards.
Payment Methods:
After successful payment, we will process your order and arrange shipment. You can track your order status using our tracking system.
Logistics Information:
After successful payment, the system will automatically send an order confirmation email to your inbox, including order details and tracking information.
Order will be processed within 1-2 business days
Order Number
ORD-2023-789456
Payment Date
October 15, 2023
Amount
₨25,600.00
We partner with international logistics providers like DHL and FedEx to ensure your order is safely and quickly delivered across Pakistan.
October 17, 2023 14:30
Tracking Number: DHL-234567890
October 16, 2023 09:15
Products packed and ready for shipment
Estimated October 25, 2023
Estimated October 28, 2023
If you have bulk purchase needs or require customized services, please contact our customer service team; we will provide tailored solutions.
Contact us via website live chat, email, or phone to inform us of your purchase needs and quantity.
Our account manager will communicate with you to understand your specific needs and provide a customized solution and quote.
After both parties confirm the order details and price, we will send a formal order contract for your signature.
Based on the contract terms, you can make payment via TT wire transfer; we will provide bank account details.
After receiving payment, we will arrange production or stock preparation and regularly update you on progress.
Once production is complete and quality inspection is passed, we will arrange international logistics to ensure safe delivery.
For any questions or needs, our customer service team is available to assist you. Please contact us via the following methods:
sales@jevshop.com
We will reply to your email within 24 hours
+86 157 5775 9002
Business hours: Monday to Friday 9:00-18:00
JevShop_Pakistan
Scan the QR code to add us on WeChat
jevshop_pakistan
Available for real-time communication
+86 157 5775 9002
Available for real-time communication, please note your company name when adding
TT wire transfer is a commonly used payment method for international purchases. Below are our bank account details and payment process guide:
Confirm order details and payment amount with the account manager
Make a TT wire transfer from your bank account to our provided details
Send the transfer receipt to the account manager or via WhatsApp
We will confirm payment within 1-2 business days and update order status
Upon payment receipt, we will immediately arrange production or stock preparation
Payment Method | Fee | Processing Time | Suitable Orders |
---|---|---|---|
TT Wire Transfer | Low | 3-5 business days | Large Orders |
PayPal | High | Instant | Small to Medium Orders |
Credit Card | Medium | 1-2 business days | Small to Medium Orders |
We have compiled common customer questions. For any other inquiries, feel free to contact our customer service team.
Importing goods to Pakistan typically requires the following taxes: Basic Customs Duty, Sales Tax, and Federal Excise Duty. Specific rates depend on the product category and value. We recommend consulting a local customs agent or our customer service for detailed information before ordering.
Generally, customs clearance in Pakistan takes 3-10 business days. Due to random inspections or additional document requirements by Pakistan Customs, clearance may be delayed. We will provide updates on the clearance progress after shipment to keep you informed.
After your order is shipped, we will send a tracking number and link via email. You can track it in the following ways:
1. Click the tracking link in the email to visit the logistics provider's website
2. Log in to our website and check logistics details under "My Orders"
3. Contact our customer service team with your order number for the latest status
We recommend using DHL or FedEx's official website for real-time tracking by entering the tracking number.
For bulk purchases, we offer the following benefits and services:
1. Tiered pricing discounts, with lower unit prices for larger orders
2. Free sample service (shipping fees apply)
3. Customized packaging and branding services
4. Priority production and logistics arrangements
5. Long-term cooperation rebate program
Please contact our account manager for a tailored discount plan based on your purchase needs, order volume, and cooperation frequency.
We have purchased transit insurance for all international orders. If your goods are damaged upon receipt, please do the following within 24 hours:
1. Take photos of the damaged goods and packaging
2. Contact our customer service team via email or WhatsApp
3. Provide your order number and details of the damaged items
Our customer service team will respond within 24 hours and arrange a refund, replacement, or partial refund based on the situation. For large orders, a dedicated after-sales team will follow up.
Fill out the form below, and our customer service team will get in touch within 24 hours.
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